AirnavaFrequently Asked Questions
Direct information on order status, delivery time, warranty, and bottle return policy.
how to choose the right supplement
Check the ingredient list on the label where each botanical extract is specified. Choose the formula suited to your daily routine and energy needs. All our products feature clear guidance on every bottle.
what are the product ingredients
Our capsules are made from pure red ginseng extract, zinc citrate, L-arginine, and black pepper extract. They contain no chalk binders, artificial colors, or synthetic fillers.
how to order and pay on the site
Select your chosen product and fill in the address on the checkout form. We accept cash on delivery and bank transfer only. You will receive a confirmation via text or email.
how delivery works without an elevator
The courier will bring your order straight to your door or to the lobby depending on your building policy. Items are boxed and sealed so they are not damaged while carried up stairs.
do you issue official receipts
Yes, we include an official receipt inside the box with your ordered bottles. If you need a company copy, let us know right after ordering before 13:00.
how to return an unopened item
You have 30 days from receipt to return the product provided it is unused and the original seal is intact. The buyer covers return shipping costs unless the received item arrived damaged.